At the beginning of March, we hosted an exclusive event for Rezcontrol and Giftpro customers designed to bring the hospitality community together, share what’s ahead for the Rezcontrol platform and open up conversations about the realities of running a hotel today.
We wanted to create a space for customers to come together and hear directly from the Rezcontrol team as well as our other hospitality businesses. It was also the perfect opportunity to show how seamlessly the platforms integrate and work together to give hotel businesses the tools they need to create new revenue opportunities.
What was on the agenda?
- The Rezcontrol leadership team gave customers a glimpse of the product roadmap for 2026
- Live product demos and opportunities for customers to chat with our experts from Rezcontrol, Giftpro and TISSL
- Panel discussion featuring hoteliers and industry experts focussing on the tech and tools hoteliers need to thrive in 2026
Nathan Woodward, Customer Success Manager at Rezcontrol said:
“I work with all our Rezcontrol customers on a regular basis, so it’s excellent to have the chance to see them coming together, assist with any queries and above all see so much positivity for the product.”
Strengthening cross-sell opportunities across the group
The event also provided us with an opportunity to showcase how our ecosystem of businesses across the group strengthens the overall Rezcontrol proposition.
Giftpro’s presence helped demonstrate how connecting our systems can create new revenue opportunities for our hospitality customers. By hearing about the integration in context, many customers gained a clearer understanding of how the platforms complement each other.
Matt Adams-Nel, MD, Hospitality for ClearCourse added:
“The outstanding factor for me was seeing how well Rezcontrol customers both relate to the product, and continue to work so closely with Rezcontrol following the acquisition. There was so much positive energy in the room – and it was also an extremely positive experience for both TISSL and Giftpro.”
What customers took away from the day
Perhaps the most important outcome of the day was the feedback from all our attendees!
“It was a really informative and useful day – I’d love to see more events like this! We have been with Rezcontrol for around 15 years, and the best thing about them for us is the way they work so hard on continuous improvement and development – they really listen and find solutions.”
Elaine Booth, Owner of Royal Adelaide and The Christopher Hotel
“Rezcontrol has always been great to work with, with fantastic support, onboarding and integrations, so I was very happy to be there. There was a fantastic vibe in the room – I really enjoyed it, including taking part in the panel!”
Sid Kostromin, Bedrooms Support Manager at Honeycomb Houses (Brakspear)
“For me, it was also great to meet with independent hoteliers and see their perspective and the challenges they face – to see so many different properties in the room, coming together for an event like this.”
Paul Salmon, Retail Systems Supervisor for Fullers (Cotswold Inns and Hotels)
Thank you to all who made it happen!
A massive thank you to everyone who brought the event together to make it such a success, from the Rezcontrol and Giftpro teams, to the marketing team, and the panellists and customers who took time out of their busy schedules to contribute.