Rezcontrol News

New Hotel Executive guest engagement module coming soon

So, to help you stay in touch with your guests before and after their visit we are launching a new guest engagement module within our PMS, Hotel Executive.Our guest engagement feature automatically sends up to four expertly designed, branded emails during and after the booking process to ensure you maximise up-selling and marketing opportunities with all visitors. The emails are fully responsive so they look great on a phone or tablet too.The guest engagement module has been developed in response to growing customer demand as direct marketing becomes ever more vital.Super easy to use, it can be tailored to specific criteria whether that is the timing of the emails, their style or content, so each message can be targeted and personalised.

The first message is a confirmation email which can be customised to check all the specific details of an individuals’ booking such as the rate they’ve booked on and any extras they may have ordered such as flowers or chocolates.