Working in partnership with you

At Avondata, we recognise that people are at the heart of the hospitality industry. Not only was Rezcontrol developed with you in mind; we have worked for three decades alongside the people and job roles which make every outstanding hotel more than the sum of its parts.

Solutions for your team

“We had bespoke, complex event booking requirements, and the Rezcontrol team was outstanding – nothing was too much trouble. Our event booking streams have been fully integrated into the PMS to maximise revenue.”

Sara Owen, Events Manager, The Plough Rhosmaen

Testimonials

Don’t just take it from us. See what our customers have to say

Tresanton-seaview-balcony-SQUARE-1-400x394
“We definitely made the right call. The service is excellent in terms of both product and support, and the team has worked so hard on our behalf. Everyone should have a demo!”

Jonathan Lawley, Brand Manager

Hotel Tresanton/Polizzi Collection

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“The new functionalities and integrations have been life-changing to our operation – we have seen a 60% uplift in revenue from upsells and 100% in extras as a result of the integrations.”

Mark Bevan, Managing Director

The Elms Hotel and Spa, Worcester

Elegant bathroom at the Queens Head
“Tech support is amazing, onboarding very smooth, and we really appreciate having a single point of contact and a fixed, transparent monthly fee.”

Natasha Wildash, Group Accommodation Strategy Manager

Fuller's Hotels and Inns

External photo of Arnos Manor Hotel Bristol
“I’ve used a lot of systems, and can say that Rezcontrol’s guest engagement is the best! We have total control to create our own templates, with our own branding, and it is so easy. I’ve found we can extrapolate from one hotel to the next and this way they are all on the same page, all look so professional, and it saves hours of staff time reinventing the wheel.”

Michelle Dean, Group Commercial Director

Crest Hotels Group

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“Since moving to Rezcontrol, we have increased our revenue by an average of £350k or 10% per year. The wide-reaching functionality and booking integrations create substantial time and money savings.”

Rosie Radwell, Managing Director

Marsham Court, Bournemouth

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“From the minute we saw the demo, we were blown away. There are no hidden costs and everything is transparent. Your customer service is second to none, and if we ever have a query, it is solved so promptly. We can’t imagine ever wanting to change PMS again.”

Holly Beedie, FoH Manager

The Douglas Hotel, Isle of Arran

View of Barony Castle from across the ravine
“We call Rezcontrol ‘the listening property management system’. They are always adding enhancements and new integrations, helping us to drive ever-better guest experience. We had worked with numerous other systems in the past and they never provided everything we needed in the same way.”

Nigel Davis, IT Consultant to Barony Castle

Barony Castle, Peebles

Plough external
“We had bespoke, complex event booking requirements, and the Rezcontrol team was outstanding – nothing was too much trouble. Our event booking streams have been fully integrated into the PMS to maximise revenue.”

Sara Owen, Events Manager

The Plough, Rhosmaen

External view of Chesterton Hotel
“We needed a system that was easy to use, intuitive, constantly improving and properly integrated – Rezcontrol is all of this, with amazing customer service as the icing on the cake. And I’m so impressed with the culture of ongoing innovation and improvement!”

Kaven Gill, Owner and MD

The Chesterton Hotel, Bicester

Ees Wyke view through window - square
“Rezcontrol is so crisp, clear and easy to use – we love the functionality, stability and service. The guest engagement automations are especially helpful, and your service is second to none.”

Richard Lee, Owner

Ees Wyke, Cumbria

Job Roles

Solutions for your team

What does the role involve?

  • Becoming a Rezcontrol PMS expert
  • Developing a deep understanding of customers’ business and operational objectives
  • Configuring Rezcontrol PMS in accordance with the client’s business requirements
  • Building booking engine and SmartGift platforms in also in accordance with the client’s business requirements
  • Configure channel manager and liaise with OTAs
  • Integrating of Rezcontrol with third party products
  • Understanding and implementing rate strategies
  • Delivering clear, confident, informative and engaging online training
  • Creating professional training videos on various aspects of the company’s products as and when required
  • Educating customers on best practices
  • Ensuring customers receive superior service
  • Leveraging feedback for continuous improvement to the onboarding process
  • Listening carefully to information provided by customers and ask clarifying questions to ensure full understanding
  • Establishing strong relationships with new customers and deepen relationships with existing customers
  • Account managing

About you

You should have:

  • Previous experience in the hotel industry, perhaps as a FOH or Revenue Manager
  • Excellent planning and organisational skills
  • A keen eye for detail and for design
  • Strong problem solving and analytical skills
  • The ability to work independently and manage multiple priorities
  • A positive attitude and be highly motivated
  • The ability to quickly develop an in depth knowledge of the company’s software products 
  • Patience and diplomacy
  • Excellent communication skills 

Package and benefits

  • Competitive salary
  • Fully remote working
  • Private health care
  • 25 days holiday, plus bank holidays

What does the role involve?

  • Being proactive in searching out new business opportunities using all available methods including social media, phone and networking 
  • Developing an in-depth understanding of our software and the benefits it brings to our prospects and clients
  • Taking a consultative approach to selling ensuring the proposed solution meets the clients’ requirements
  • Providing confident and compelling online (and occasional onsite) demonstrations of Rezcontrol 
  • Raising Avondata’s profile and improving brand awareness

About you

  • You are a sales professional with a proven track record of hitting and exceeding targets
  • You have experience and understand the nuances of the hospitality sector, having worked within hotels or PMS software previously
  • You naturally build rapport, getting on well with everybody and are a great team player
  • You are confident with technology and and find it easy to learn new systems
  • You are happy to work remotely and are motivated, organised and great at communicating within a team

Package and benefits

  • Competitive salary and commission
  • Fully remote working
  • Private health care
  • 25 days holiday, plus bank holidays
  • Progression opportunities as the sales team grows
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