Ashley du Plessis 
Artificial Intelligence in hospitality – friend or foe? Barely a day goes by without AI making the headlines – for the good, the bad and the ugly. Heralded as a means of streamlining processes and increasing management intelligence via automated functionalities, it can also be seen as a threat to jobs and the end of … Read more
12 reasons why it’s time to migrate your legacy hotel operating system to Rezcontrol PMS Running a hotel is a complex task. And with a legacy server-based PMS, this complexity will only be increased through time-consuming admin, along with risks to both privacy and security. Migrating from your legacy operating system may seem daunting, but … Read more
Technology is constantly changing, but the principles behind good marketing and salesmanship remain the same. Knowing your customer, meeting your customers where they are, eliminating purchasing friction, encouraging positive interactions, and amplifying positive customer experiences are the cornerstones of any successful sales or marketing strategy. This is where technology has stepped in, and can also … Read more
Behind every great hotel lies a great hotel booking system – the software used by hotels to manage reservations. But it does so much more besides, enabling the hotel to automate dozens of functions with 100% accuracy, clearing precious time for staff to serve their guests A hotel booking system both simplifies the process and … Read more
There are multiple benefits to good hotel management software. As the industry relies increasingly on tech to support its operations, Rezcontrol PMS helps hotels across the UK become both more efficient and effective. Here are the most significant benefits of cloud-based software like Rezcontrol PMS. Benefit 1: Saves time Administrative tasks are simpler with Rezontrol … Read more
With the hospitality industry still recovering from the pandemic and most major economies experiencing a crunch, resources are at an all-time low. 2022 saw hospitality turn to tech in response to these challenges, filling the gaps with the automations, enhanced accuracy and reduced resourcing requirements. As we move into 2023, there are five important tech … Read more
87% of guests visit a hotel website before booking a stay. Yet this critical marketing tool is often neglected by hotel owners and managers. Fortunately, building an eye-catching and engaging website for your hotel business is not specifically reserved for computer whizzes and can easily be implemented to drive direct bookings, in turn building loyal … Read more
The hospitality industry is facing a massive recruitment crisis and nationwide staff shortages are making running hotels and restaurants harder than ever before. As managing hotels becomes more difficult, using good property management software like Rezcontrol PMS can streamline and automate important tasks, making operations more efficient and effective. If you’re not sure what property … Read more
Events sit at the heart of many hospitality businesses. Whether it’s an annual business conference, a huge family reunion or a wedding, a hotel needs to be ready to manage, coordinate and organise it to the highest possible standard. At Avondata, we have a policy of continuous improvement for Rezcontrol, our cloud-based property management system … Read more
The Recruitment Crisis in UK hospitality UK hospitality is facing huge staff shortages, exacerbated by both Brexit then the pandemic. It has been disastrous for the sector with the number of vacancies crossing 200,000 and the loss in revenue estimated to be reaching nearly £21 billion. There is a great demand for skilled workers and … Read more
Are you getting the most out of your Rezcontrol system? Here is a walkthrough of one of our most recent updates – Upsells and Extras What is an upsell in the hotel industry? An upsell is a method of generating additional revenue by offering guests products or services that are not included in the room … Read more
We are thrilled to announce the completion of our integration with ResDiary. This collaboration will bring Avondata clients the advantage of a market-leading restaurant reservation platform within our cloud-based hotel property management system, Rezcontrol PMS. Restaurant reservation platform, ResDiary, was founded in 2006 by Mike Conyers, in Glasgow, Scotland. Faced with the frustration of paying … Read more
There is an unwritten trust between hotels and their guests. When they enter your hotel, they want to know that they will be taken care of during their stay and this trust goes beyond their physical wellbeing or that their belongings will be kept safe. The COVID-19 pandemic not only increased viral attacks on humans, … Read more
Worldwide, the hospitality industry is looking for new ways to attract and retain staff, increase their employees’ productivity, and improve wellbeing. However, in most cases, these are woven into (at least) 5-day work weeks with typically long shifts. This has resulted in a recruitment crisis within the industry which is currently facing vacancies of over … Read more
There’s nothing like a bank holiday to lift the spirits and help us recharge. In this blog we feature five Avondata clients that are ideal for the long weekend. From stargazing in the Forest of Dean to surfing at Summerleaze Beach, here are five places to stay to make your next bank holiday one to … Read more
Trees are already ablaze with reds and browns and the nights are drawing in, which means only one thing – autumn is arriving and it’s the perfect time for a relaxing break. To help with your begrudgement of the end of summer, here’s five Avondata clients perfect for a charming getaway this season. After all, … Read more
Onboarding with a new hotel property management system (PMS) doesn’t have to be a challenge. Making an informed commitment to a new PMS provider is a big decision to make, and possibly one of the most important business decisions for your hotel, inn, or guesthouse. The decision can be a daunting one, especially when considering … Read more
Are you getting the most out of your Rezcontrol system? The Avondata product team is always thinking about new features and functionality to improve your experience every month. Below we’ve summarised the recent updates, along with what the team has planned for the next quarter. General optimisation Online check-in Getting guests checked-in quickly is … Read more
Rochelle D’souza is our onboarding manager at Avondata. Rochelle has been with us since 2019 and her experience within the hospitality industry has made her a perfect fit for the role. We caught up with Rochelle to tell us a little bit more about her role, why she enjoys it and what life looks like … Read more
Having worked together for over a decade, Avondata and SiteMinder have now galvanised their relationship with a brand new partnership. The partnership enables Avondata to re-sell and support SiteMinder’s suite of award-winning products alongside their next generation PMS, Rezcontrol, offering hotels a one stop shop. How SiteMinder can help your hotel As the leading cloud … Read more
