Rezcontrol planner screen on laptop

Hotel management technology has come a long way since the early days when it simply managed bookings and other front desk operations – check-in, check-out, room rates and billing. We explore the differences between a good cloud-based PMS and a great one.

Person booking holiday on laptop

Understanding booking trends will boost your bottom line, helping you to understand your potential at different times, with different channels, and in different circumstances. We explore the power of distribution strategy with our partners at SiteMinder.

The primary goal of all hotels and bookable accommodation is to increase revenue and margin. This enables them to improve their offering, invest in their property, retain quality staff and in many cases give back to their communities – and a good revenue management strategy can make a real difference.

Woman paying for an item in hotel lobby with PDQ

The primary goal of all hotels and bookable accommodation is to increase revenue and margin. This enables them to improve their offering, invest in their property, retain quality staff and in many cases give back to their communities – and a good revenue management strategy can make a real difference.

The primary goal of all hotels and bookable accommodation is to increase revenue and margin. This enables them to improve their offering, invest in their property, retain quality staff and in many cases give back to their communities – and a good revenue management strategy can make a real difference.

It has been a tough few years for hospitality, but UK businesses are also finding it easier to retain staff than in many other countries, demonstrating a commitment to both staff and customers which, we hope, in the long term can only help to get things back on track.

The highs, the lows and the seeds of hope for 2024  2023 has been quite a year for the industry, as hospitality providers have recovered from Covid, battled with rising costs, and wondered how to make the best of the new technologies on offer. There was been a strong focus on streamlining operations to make … Read more

Artificial Intelligence in hospitality – friend or foe? Barely a day goes by without AI making the headlines – for the good, the bad and the ugly. Heralded as a means of streamlining processes and increasing management intelligence via automated functionalities, it can also be seen as a threat to jobs and the end of … Read more

Technology is constantly changing, but the principles behind good marketing and salesmanship remain the same. Knowing your customer, meeting your customers where they are, eliminating purchasing friction, encouraging positive interactions, and amplifying positive customer experiences are the cornerstones of any successful sales or marketing strategy. This is where technology has stepped in, and can also … Read more

With the hospitality industry still recovering from the pandemic and most major economies experiencing a crunch, resources are at an all-time low. 2022 saw hospitality turn to tech in response to these challenges, filling the gaps with the automations, enhanced accuracy and reduced resourcing requirements. As we move into 2023, there are five important tech … Read more

Worldwide, the hospitality industry is looking for new ways to attract and retain staff, increase their employees’ productivity, and improve wellbeing. However, in most cases, these are woven into (at least) 5-day work weeks with typically long shifts. This has resulted in a recruitment crisis within the industry which is currently facing vacancies of over … Read more

The Recruitment Crisis in UK hospitality UK hospitality is facing huge staff shortages, exacerbated by both Brexit then the pandemic. It has been disastrous for the sector with the number of vacancies crossing 200,000 and the loss in revenue estimated to be reaching nearly £21 billion. There is a great demand for skilled workers and … Read more

by Sarah Cade The economic effects of the pandemic have been felt deeper in hospitality than any other sector in the UK economy.  Over the last eighteen months, the hotel industry has found itself in an unprecedented struggle – with many forced to close their businesses. The leisure market has since shown tremendous spirit with … Read more

Written by Sarah Cade   Last year, we launched our new, groundbreaking web-based hotel PMS, Rezcontrol. This new online software offers innovative new features all designed to help hotels run efficiently, maximise revenue and provide great service. So, why should you have Rezcontrol in your hotel business? Here are five reasons why we think you … Read more

Written by Sarah Cade at Avondata To say hoteliers have had a tough time over the past 18 months is a tremendous understatement. Lockdowns, social distancing measures and travel restrictions have combined to create something of a perfect storm for hotels and the wider hospitality sector – turning a profit has become harder than anybody … Read more

COVID-19 is a new strain of Coronavirus that emerged in central China at the end of 2019 and continues to spread around the globe. The COVID-19 outbreak has been declared a pandemic by the World Health Organization (WHO) and is already having a major effect on travel and, more specifically, the hospitality industry. As governments … Read more

Almost 3 million workers in the UK are going to receive a pay rise of more than four times the rate of inflation from April 2020. The national living wage for over 25s will increase by 6.2% from £8.21 to £8.72. Ever since the minimum wage was first introduced 20 years ago (it has since … Read more

The last 12 months in the UK have been dominated by political and economic uncertainty meaning hotels alongside others in hospitality have had to stay at the top of their game to ensure success. But despite concerns over the potential impact of the Brexit deadlock and associated uncertainty across the whole economy, figures so far … Read more

This New Year marks not just the end of another 12 month cycle but the end of a decade – and what an eventful one it has been! UK tourism has flourished over the last 10 years, proving to be the fastest growing sector in the UK in employment terms. Overseas visitor numbers have increased … Read more

Unite Students is one of the UK’s largest owners, managers and developers of purpose-built student accommodation serving the country’s higher education sector. It currently provides homes for almost 50,000 students in circa 130 properties across 22 leading university towns and cities in England and Scotland. During the summer months, Unite Students also rents out its … Read more