Behind every successful guest experience is a seamless back office function
We provide the in depth reporting, accounting and management intelligence you need to stay ahead of the game, while ensuring your payments and billing, stock, inventory and maintenance run smoothly behind the scenes.
Powerful business reports
Simple reconciliation
“We used to spend hours reconciling the billing. Now it takes two minutes! Rezcontrol is so intuitive and user-friendly, and the onboarding and support teams couldn’t be more
helpful.”
Jane Redmond, Manager, Lyzzick Hall, Cumbria
Book a free demo
Run your hotel’s back office operation with Rezcontrol
Keep on top of all your back office tasks, including payments, deposits, billing, and accounts, with a set of highly flexible yet simple-to-use tools within Rezcontrol PMS.
Keeping track of the money is critical to your business’s future and it doesn’t need to be a massive chore. Our back office and reporting functions within Rezcontrol give you all the billing and account details you need, a complete historical record you can access quickly, and insights on how the business is performing at every level.
There is no consolidation of past figures so previous days’ business and banking breakdowns remain available to view.
Hotel accounting made simple
No business can survive without reliable, responsive accounting. Rezcontrol makes your financial management easier, saving hours of staff time and providing you with a bird’s eye view of your finances.
- Import sales data into accounting packages - such as Sage or Xero simply and easily, saving hours of time.
- Automatic or manual end-of-day – Set the time you want business closed each day and the end-of-day process will be triggered automatically or simply click a button to run manually.
- Multi-folio guest room accounts – Includes pro forma accounts, master accounts for groups and departmental routing.
- Full sales ledger – Including statement production and debtors’ letters and corporate accounts.
- Comprehensive reporting – Hundreds of different business and management reports so you can analyse business performance in as much detail as you want.
- Guest history – A rich source of information on guests’ profiles and stay history, collected and stored in line with the GDPR and invaluable for future marketing.
Pace reporting for planning, strategy and forecasting
Our pace reporting provides details of current and future revenue and occupancy, and compares it with the same point in time in previous years. This allows you to see if you are pacing ahead or behind, empowering your planning, strategy and forecasting.
Back office features for optimised hotel management
Keep on top of all your back-office tasks, including payments, deposits, billing, and accounts, as well as maintenance, stock and inventory. We provide a set of highly flexible yet intuitive tools, so you can see where you are at a glance.
- Automated payment processes - our system caters for multiple payment scenarios, and reconciles automatically.
- Business intelligence and reporting - our management information tools help with planning, management and operational processes, enabling seamless service and allowing hoteliers to assess their key results, strengths and areas needing attention at a glance.
- Stock and inventory - plan your purchasing and replenishment ordering according to reliable data, leverage your buying power and reduce waste.
- Maintenance - tasks can be scheduled and allocated to staff members, and this can be coordinated with inventory management to ensure supplies are planned and ordered in the most timely and cost-effective way.
We ensure hoteliers have their finger on the pulse of their business, enabling them to make the best informed decisions possible, whether this relates to pricing, customer feedback, maintenance scheduling, finance, or opportunities.
Book a free demo
Our hotel back office software in action
“We definitely made the right call. The service is excellent in terms of both product and support, and the team has worked so hard on our behalf. Everyone should have a demo!”
Jonathan Lawley, Brand Manager
Hotel Tresanton/Polizzi Collection
“Since moving to Rezcontrol, we have increased our revenue by an average of £350k or 10% per year.”
Rosie Radwell, Managing Director
Marsham Court, Bournemouth
“The new functionalities and integrations have been life-changing to our operation – we have seen a 60% uplift in revenue from upsells and 100% in extras as a result of the integrations.”
Mark Bevan, Managing Director
The Elms Hotel and Spa, Worcester
“We had bespoke, complex event booking requirements, and the Rezcontrol team was outstanding – nothing was too much trouble. Our event booking streams have been fully integrated into the PMS to maximise revenue.”
Sara Owen, Events Manager
The Plough, Rhosmaen
“The dynamic pricing model and derived rates on Rezcontrol are powerful features which enable us to make one change which ripples across the system – and once set up, the system manages itself. We have been able to apply common rate principles across the group despite different room numbers and pricing – and the planner is a dream!”
Camille Greacen, Head Of IT
Stay Original, West Country
“We used to spend hours reconciling the billing. Now it takes two minutes! Rezcontrol is so intuitive and user-friendly, and the onboarding and support teams couldn’t be more helpful.”
Jane Redmond, Manager
Lyzzick Hall, Keswick
“We wanted to migrate to the cloud and manage our guest bookings, cookery school and events all in one place. Rezcontrol is so easy to use, and Avondata’s support team is wonderful – we feel 100% supported.”
Tracey Williams, Sales Manager
Eckington Manor in Worcestershire
“One of the best property management system we’ve ever seen. Everything integrates so well, leading to high levels of extras and upsells, and improved guest experience.”
George Furis, F&B Manager
Farlam Hall, Cumbria
“The Rezcontrol interface is intuitive and easy to use, and I appreciate the financial and accounting integrations, as well as the partnership with SiteMinder. But above all, there is tremendous trust and integrity working with Avondata.”
Matthew Lane, Owner and Managing Director
The Fox and Hounds Country Hotel, Chulmleigh, Devon
“The group dashboard enables us to toggle between our sites effortlessly, maximising bookings and coordinating tasks – and tech support are brilliant if we need help!”
Cath Garcia, Group Managing Director
The Flatrock Group, South West Wales
“We now have full automation from booking to confirmation to guest check in. This means we have saved countless hours of staff time, enabling them to spend time working with our guests rather than on admin. We also love the planner as it’s so easy to amend bookings and change rates.”
James Robinson, Director of Operations
The Peacock at Barlow
9“From the minute we saw the demo, we were blown away. There are no hidden costs and everything is transparent. Your customer service is second to none, and if we ever have a query, it is solved so promptly. We can’t imagine ever wanting to change PMS again.”
Holly Beedie, FoH Manager
The Douglas Hotel, Isle of Arran
“It is so refreshing to be working with a PMS company that follows through with updates and is responsive and reliable! We feel we are properly listened to. The support team is amazing.”
Charlotte Fenwick, Rooms Revenue Manager
The Coal Exchange, Cardiff
“I would recommend any hotel looking for a comprehensive yet great value system from a highly regarded UK supplier to seriously consider Avondata.”
Susan Spence, Group Operations Manager
Manor View Hotels
“A user-friendly system that has all that you could ask for and a great support team to back it up.”
Angela Dunbobbin, Proprietor
Appleby Manor Hotel
“A big selling point for me was the fact that Avondata linked our two hotels, Moonraker Hotel and Stanton Manor in Wells, so I can cross-sell and adjust room rates for both hotels from either front desk.”
Tudor Hopkins, Owner
Moonraker Hotel and Stanton Manor
99“We now have a far more advanced system than the one we used before, and Avondata are so helpful. As well as being much easier to operate, there is far more detail in the analytics. We have a team of ten receptionists and we all find it so user-friendly.”
Jenny Eyles, Sales Manager
The Heights Hotel, Isle of Portland
“We migrated from Hotel Executive to Rezcontrol with Avondata, and I can’t imagine working with any other PMS provider.”
Dan Brod, Co-Owner
Beckford Arms And The Talbot
“The reporting system really works for us compared with our previous provider. The most valuable feature for me is the dynamic pricing, which lets me set up rates in advance and tie them in online – it saves me so much time.”
Donna Reed, Head Receptionist
The Royal Hotel, Isle Of Wight
“The success of any project is down to the people involved. Throughout our entire working relationship, Avondata has listened to our requirements, been readily available to help and quickly resolved any issues. We work well together because Avondata is a family owned business delivering good service, just like us. I’ve happily recommended them to others and will continue to do so.”
Mark Chambers, Group Managing Director
Eden Hotel Collection
“We’ve worked with Avondata for nearly 10 years now and have always found Mark, Sarah and the team to be really helpful, responsive and supportive of our business. I have no hesitation in recommending them and we are always very willing to demo for any prospective customer.”
Chris Whyte, Owner And Manager
Beechfield House Hotel
“We have been with Avondata since 1994, and all these years on I don’t think we would ever find a better company to partner with on our PMS.”