Manage all your hotel experiences in one place
Full service hotels have complex needs in terms of events, upsells and bookable facilities. Rezcontrol is here to ensure a smooth and seamless customer experience from initial booking, payments and scheduling, to the event or experience itself.
Whatever the requirement, Rezcontrol gives your front desk staff all the information they need, at the click of a mouse, making it easy for them to make reservations, manage both room and event accounts, and welcome guests efficiently with no queues at check-in.
“The new functionalities and integrations have been life-changing to our operation – we have seen a 60% uplift in revenue from upsells and 100% in extras as a result of the integrations.”
The Elms Hotel and Spa, Worcester
Event management for full service hotels
Whether you’re handling a grand event such as a wedding; a large or small conference, or have a coachload arriving for an activity you offer, it’s easy for details to get forgotten.
With our event management solution, full service hotels can handle scheduling, monitoring, reminders and billing in one powerful, user-friendly system which integrates seamlessly with your hotel management system.
Front-of-house software for full service hotels
Run your hotel front office with effortless efficiency and improve guest experience with our suite of comprehensive front-desk and guest experience features. Many of these are designed with the full service hotel in mind, helping you coordinate guest groups and events alongside bedroom bookings.
- One simple booking process for events and bedroom bookings – book and manage both bedrooms and event spaces together
- View event and bedroom reservations on the same planner, so you don’t need to hop between platforms
- Task diary – reminds hotel staff of the jobs that need to be done, at the right time
- Automated communications and payments, synced across group, event and individual bookings – save staff hours every day by cutting out all manual processes
For more info, visit our Front of House page
“Since moving to Rezcontrol, we have increased our revenue by £350k, or 10%, on average every year. It’s so easy to use – we can see months ahead on our planner, and instantly create promotions to fill any gaps.”