Artificial Intelligence in hospitality – friend or foe? Barely a day goes by without AI making the headlines – for the good, the bad and the ugly. Heralded as a means of streamlining processes and increasing management intelligence via automated functionalities, it can also be seen as a threat to jobs and the end of … Read more
Technology is constantly changing, but the principles behind good marketing and salesmanship remain the same. Knowing your customer, meeting your customers where they are, eliminating purchasing friction, encouraging positive interactions, and amplifying positive customer experiences are the cornerstones of any successful sales or marketing strategy. This is where technology has stepped in, and can also … Read more
With the hospitality industry still recovering from the pandemic and most major economies experiencing a crunch, resources are at an all-time low. 2022 saw hospitality turn to tech in response to these challenges, filling the gaps with the automations, enhanced accuracy and reduced resourcing requirements. As we move into 2023, there are five important tech … Read more
