Rezcontrol has partnered with TRYBE, the leading operational platform for spa, leisure and activity bookings, to give hotels with spas something genuinely new: a fully connected guest journey from the very first moment of booking, right through to checkout.
This is more than a back-end sync. The integration links TRYBE’s spa management platform directly with the Rezcontrol PMS and, critically, brings spa, leisure and activities into the Rezcontrol direct booking engine on your hotel’s own website. Guests can now browse your rooms, add a spa experience,, reserve a restaurant table, select pre-arrival extras and upgrades, and pay for everything in a single transaction, before they even pack a bag.
The problem hotels with spas have always faced
A hotel’s spa is one of its most valuable revenue centres. But capturing that revenue has always required a guest to take an extra step: whether that’s visiting a separate booking page, calling the spa team, or waiting until they arrive to arrange treatments. Each extra step is a dropped booking, and each dropped booking is revenue that’s left on the table.
On the operations side, spa and hotel teams have traditionally relied on separate systems that don’t talk to each other, meaning manual reconciliation at the end of every shift, duplicate data entry, and room for error on guest folios and financial reports.
The Rezcontrol and TRYBE integration addresses both challenges at once improving back-of-house operations.
How it works
For guests booking on your website, powered by the Rezcontrol direct booking engine:
- Guests can browse and book available spa experiences at the same time as selecting their room, all within the Rezcontrol direct booking engine on your hotel’s own website
- Spa packages combining an overnight stay, with selected treatments can be offered in one single booking flow
- Guests can also build bespoke stays, choosing their own room and adding individual treatments, extras and upsells in the same booking journey
- Restaurant reservations via compatible table booking software, and Giftpro voucher redemptions can also be incorporated into the same transaction, creating a fully connected pre-arrival experience
For hotel and spa teams:
- All bookings and payments processed through TRYBE are pushed automatically to Rezcontrol at the end of each day, keeping hotel accounts accurate without any manual reconciliation
- Spa, leisure and activities captured in TRYBE feeds directly into the guest’s record in Rezcontrol, giving hotel teams a complete picture of every guest’s spend in one place
- Manual data entry between systems is removed, so what is booked and paid for in TRYBE always matches what appears on the PMS
- For hotel groups running multiple spa, leisure or activity operations through TRYBE, the Rezcontrol integration delivers consistent, reliable syncing across every property
Why this matters
The ability to sell spa packages, extras and dining alongside the room at the point of booking is one of the most significant ancillary revenue opportunities available to hotels right now. Guests are at their most willing to spend in the moment they are booking, not when they arrive at reception. A connected booking engine that presents the full guest experience, room, spa, restaurant, extras, in a single, frictionless journey captures that spending before the guest even considers a third-party booking site.
For hotel teams, the operational benefit is equally real. Ending the manual work of bridging two separate systems gives front-of-house and finance teams time back every day, and removes the errors that come with duplicate entry.
In their words
TRYBE Co-Founder, Ricky Daniels, commented: “Behind every great guest experience is an operator who isn’t buried in admin. Our integration with Rezcontrol means hotels get the full power of TRYBE’s booking and operational management tools for their spa, with the guest-facing booking journey powered by Rezcontrol’s direct booking engine. Everything flows straight into the PMS automatically. It’s one less thing for hotel teams to worry about.”
Getting started
If your hotel uses Rezcontrol and is running spa, leisure or activity operations through TRYBE, speak to your account manager about activating the integration. If you are using Rezcontrol but have not yet explored TRYBE, now is the time to see how the two platforms work together, not just to keep your spa and front desk in sync, but to give your guests a booking experience that sells your whole property, not just your rooms.